01 / PROCESS
ROAST THEN ROUTE.
Orders enter the next available roast and fulfillment cycle. Tracking is transmitted when the carrier accepts the package.
02 / COVERAGE
CANADA FIRST.
Initial service covers Canadian addresses. Rates and delivery estimates are calculated at checkout from the actual destination.
03 / DAMAGE
REPORT A BAD PACKET.
If a shipment arrives damaged or incorrect, send the order number and photographs through Contact within seven days.